Version 1.0 · Last updated 9 October 2026
Vetting
Every contractor must pass identity and right-to-work checks, hold at least £1m public liability insurance (higher where a job or client requires it) and, for regulated work, a valid trade registration. Documents are checked for authenticity, name match and expiry, with manual inspection of anything uncertain.
Ongoing checks
Expiry dates are monitored and reminders sent 30 days ahead. Contractors with missing or expired documents are automatically blocked from receiving work.
Quality
Completed work is reviewed, and feedback and callbacks are tracked to keep standards high.